When it works well, e-mail can be great. It is hard to beat e-mail for everything from staying in contact with relatives to requesting information from businesses or other organizations. Require to send the same message to several people? Communicate with somebody across the continent? Transmit images, manuscripts or other information? For speed & efficiency, this virtually instantaneous medium is one of the most convenient features of modern life.
But e-mail is not without issues. In case you key in the name of an intended recipient but your message keeps bouncing back, you might not be singing e-mail's praises. Ditto for attachments that won't open or other such nuisances. With a tiny patience, though, you can readily overcome most e-mail issues. What follows are 4 common e-mail issues along with solutions for overcoming them.
Issue – Returned Messages
This may be the most frustrating of all e-mail issues. After taking the time to generate a message, you click on the “send” button & think about your task accomplished. But the next thing you know, the message pops up in your in-box with a heading that it did not reach its intended recipient.
Solutions
First, take the simple step of checking to see that the address of your recipient has been entered correctly. This may appear obvious, but sometimes the only thing wrong is a misplaced letter, the use of “com” in lieu of “net”, or some similar error. In case you know the correct address, this is a straightforward matter of double checking each character. If not, you might require to experiment by sending multiple messages, or by entering alternative addresses with slight variations. Under this approach, you keep track of which messages are bounced back & compare them with the general list of addresses you used. In case you sent three variations but only two were returned, you have solved the issue by the technique of elimination.
Sometimes the source of your issue lies with the recipient. If messages to other addresses go through but fail here, try to contact the intended recipient by other means & document the situation. The cause may range from a temporary issue with the recipient's server to a switch to another e-mail provider, to a full in box. In this case, basically waiting may be the best recourse. Or a phone call or other communication may be necessary on your part to receive the correct e-mail address. If all of your messages are being returned, you may have a connection issue. See below for more details.
Issue 2 – You Have Lost Your Connection
Sometimes a failure to send or receive e-mail can be traced to a lost connection together with your Web service provider.
Solutions
In case you see a “failure to connect” or “no response” message or have otherwise determined that you have failed to connect, double check to make definite there's no physical issues.
First, check your cables & connections. In case you use a dial-up modem, listen to make definite it produces the normal high-pitched dialing sound. If not, the issue could be a loose connection. Locate the phone cord that runs from the back of your computer to the phone jack, & then make definite that each finish is plugged in snugly.
In case you will don't listen to the expected dialing sound, check to make definite your phone cord is undamaged. If it seems worn, replace it with a brand new one. Other steps include making definite the line is plugged in to the right port, & checking the phone jack by plugging the cord in to a different jack. In case you listen to the dialing sound after any of these steps, you have made a successful connection.
Connection issues may be more common with dial-up modems than with broadband connections, but the latter are also dependent on physical connections. A loose wire or poorly connected cable can basically be problematic. Sometimes a glitch occurs that can be best addressed by repeating portions of the preliminary setup technique. A simple fix touted by Verizon technical service reps for some DSL (digital subscriber line) customers is to disconnect the two lines from the back of the modem & then reconnect them in a specified order. When this action is taken, the net connection is immediately regained.
In case you are online but keep getting got rid of, the lost connection can be the result of an unintended program command. In Outlook Express, for example, you will find the command “Hang up when completed.” If the box in front of this phrase is checked, the connection will automatically be severed each time you send or download e-mail. Sometimes a misdirected click of your mouse will cause you to place a check in the box although you do not recognize it. Basically click on the check mark to make it disappear, & the hang-ups will cease.
These 2 common e-mail issues are simple to decide & when rectified will make your emailing experience more enjoyable.
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